Jellyfish attended The Drum Digital Census Breakfast to receive the accolade of jumping from #7 to #1 in the 100+ staff category Drum Digital Elite Census 2015.
The Drum Digital Census ranks the best performing UK agencies in accordance to client satisfaction and financial polls, combining the two to form the UK Digital Elite.
See The Drum Digital Elite Census ranking here.
Jellyfish CEO, Rob Pierre attended the breakfast to collect the award and commented:
"This is an exciting and proud moment for Jellyfish. We may not be the largest in the 100+ category, however, it's fantastic to still be recognised as the top agency based on our performance and the level of service we offer our clients."
Jellyfish also topped the client poll, thanks to an average client rating of 91% satisfaction across these seven categories:
The Drum supplement highlighted; "Jellyfish's client feedback centred on the agency's ability to understand strategy and objectives. Many of Jellyfish's clients praised the agency as part of their internal team."
Rob continued, "Everything we do is powered by the desire to deliver results for our clients. Topping a poll based purely on client feedback is the ultimate accolade in our opinion."
Jellyfish are ranked as the #4 independently-owned agency in the financial poll and have had new client wins in the form of Nestle, GLH Hotels, Allianz and Gatwick Airport in the past year.
The breakfast brought together the UK’s leading digital innovators and looked at current and evolving industry trends, Rob’s top pick are:
1. Native advertising
Creating great content which integrates seamlessly with the content native to the publishers’ page.
Catering for video formats as people consume more on mobile and achieve better connection speeds.
3. More use of programmatic
More buying decisions are being made through programmatic, resulting in more budget being allocated to it by agencies and brands.
Driving conversions through social, not just engagement, advocacy and reputation management.
5. Data-driven marketing strategies
Brands are collecting signals on their users more than ever before and are using these signals to formulate creative executions.
The conductors of the client poll the Recommended Agency Register (RAR) recommend Jellyfish for SEO, Website Design and Website Development, PPC and Analytics.
Client feedback examples include:
“Carry on what you're doing!” - Kasia, E&L Insurance
“I would have no hesitation in recommending Jellyfish from both a technical competence and cultural fit perspective.” - Dermot Kelleher, Motors.co.uk
“Their customer service is excellent and the levels of knowledge and experience throughout the agency is clear for anyone to see. They have also listened to us very well to ensure that we move at a pace that us as a client are comfortable with in regards to implementing new strategies.” - Glen, Ironmongery Direct
“Their flexibility, professionalism and incomparable expertise across all digital disciplines has formed the basis for a long-standing relationship with Thakeham, and we very much look forward to exploring new ways of working together.” - Lee Taylor, Thakeham
“As far as I am concerned, Jellyfish are the whole package - almost everything is possible! Cannot recommend them highly enough - together with their extensive skills, they are a truly great bunch of people!”- Amanda Thibaut, Ocean Independence
Other Jellyfish clients include Experian, Fitbit and Berkeley Group.
Jellyfish also won the RAR Award for ‘On Budget’ campaigns following a client satisfaction rating of 95.5 and are a Google Analytics Premium reseller and DoubleClick Channel Partner.
A very big thank you to all our clients and we look forward to an exciting 2016.