Associate Director of Social and Outreach, Hannah Rainford gives her top tips on how brands should be using ha…
Personalisation is on the rise as customers now expect to be the critics and creators of their online experiences.
Julie Jeancolas, looks at how people are expecting brands to collect and use their data on two conditions; that you still give them control ov…
Investment in automation: how it can be affordable, personalization, email blocking and ultimately, the customer journey and experience.
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