Account Director

Account Director

Barcelona, ES
Salary: €Competitive

The Role

Reporting to the Regional Director, the Account Director will have responsibility for Client relationships and running campaign related activity across assigned Jellyfish Clients.  You will contribute to the growth of the EMEA Agency by setting best in class boutique agency standards and ensuring Client satisfaction, retention, plus service expansion across your Client portfolio.


1. Own the Client relationship - Client servicing is your domain so you’ll be on top of what the Client is trying to achieve, nurturing your relationships into partnerships, and living and breathing our boutique agency traits in all communication with Clients.

2. Orchestrate the Client team – You will be committed to working with the cross functional Jellyfish Client team to plan and deliver perfect digital journeys that meet client objectives, and inspire with strategic direction.  You will ensure our output is fully integrated across channels, delivered to Jellyfish boutique agency standards, and is delivered within the agreed budget and timeframe.

3. Drive profitable GP – You are commercially astute and whether it’s revenue, profitability, forecasting, reporting, or identifying and commercialising new business opportunities, you take accountability  for driving your accounts P&L success.

Experience Required

  • Credible subject matter knowledge in key Jellyfish delivery areas
  • Knowledge of Google technology stack is an advantage
  • Excellent knowledge of the wider marketing mix
  • Strong interpersonal skills, particularly influencing and listening skills.
  • Strong commercial awareness
  • Presentation skills & chair proficiency
  • Strong communication verbal and written with ability to ‘translate’ for those who don’t have technical knowledge
  • Experience working on multi-channel digital campaigns, with previous accountability for annual billing in excess of £1m

Key Attributes

  • A positive and creative thinker, with a passion for all things digital
  • Ability to lead and inspire others, internally and externally
  • Exceptional attention to detail and pride in any work produced
  • Open, honest and direct, is comfortable in giving and receiving constructive feedback
  • Lives and breathes Jellyfish values and boutique agency traits
  • Ability to work in a fast paced, dynamic environment on multiple priorities simultaneously, prioritising and coping well under pressure and with competing demands
  • A desire to learn new skills
  • Ability to think and act independently as well as collaboratively
  • Staying calm and demonstrating empathy; understanding and help clients who may be frustrated
  • Adopts a range of influencing and negotiation styles to deal with objections/challenges internally and externally
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