Lead UX Designer

Lead UX Designer

London, UK
Salary: £Competitive

The Role

We have an exceptional opportunity for an ambitious and talented Lead User Experience Designer to join us at our head office here in London. You’ll need to have loads of digital knowledge, energy and enthusiasm to help us create incredible customer experiences.  This is a hands on and practical role, but as a lead you will be expected to assist with the planning and management of projects, including the mentoring and guidance of more junior team members.


  • Project planning and estimation
  • Mentoring and guidance of  junior team members
  • Working collaboratively within a multi-disciplinary team
  • Assisting with all research and user-focused initiative, including: Gathering client and user requirements, analytics/data analysis, conducting heuristic evaluations and making best practice recommendations, synthesising research in to actionable insights, concepts and solutions.
  • Developing personas, journey maps and storyboards to capture and communicate user behaviours, motivations and goals
  • Creating sketches, user flows, process diagrams, wireframes and working prototypes, both low and high fidelity, to communicate user journeys and deliver specifications
  • Assisting in the planning and conducting of user testing activities including tree testing and usability testing.
  • Presenting concepts, findings and ideas to clients and internal teams
  • Planning and running workshops
  • Briefing UI designers, developers and wider teams

Experience Required

  • You have been working within a professional environment as a Senior UX Designer or higher and have the portfolio to demonstrate your experience
  • You have solid understanding of user research methods and how to apply them
  • You can translate your research findings into engaging and relevant digital experiences
  • You know how to measure the impact of your designs
  • You have experience in mobile, app and responsive website design and solid familiarity with their conventions
  • You are familiar with core web technologies (HTML/CSS/JS)
  • You will have the ability to present work directly to clients
  • You are articulate, creative, innovative and work within the team to help drive, grow and share our clients’ offering
  • You are able to think through and communicate complex interactions and processes
  • You have a strong technical understanding of professional and creative tools – Including Axure, Sketch, adobe design suite and Invision
  • You have experience of working agile in scrum teams
  • You have experience with remote user testing services

Key Attributes

  • Open, honest, direct and comfortable in giving and receiving constructive feedback
  • Can demonstrate outstanding conceptual and creative thinking in your design work
  • Have the ability to perform effectively to tight deadlines
  • Work well on your own and as part of a team
  • Can perform well under pressure and work effectively to meet project deadlines.
  • A diligent time keeper who’s used to inputting your hours into time management software daily
  • Communicate your ideas clearly and confidently to peers, team leaders and clients
  • Be energetic, passionate and upbeat with lots of ideas and be keen to work hard to produce great results
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