User Experience (UX)

We’ve packed years of industry experience into this comprehensive one day training course covering all aspects of UX right through from research to strategy and design.

ex VAT

We offer classroom and online UX courses that have been designed by leading UX experts to give you a comprehensive understanding of this fascinating field.

Whether you’re new to UX or already working in the industry and want to develop your UX career, we’ll teach you the skills to success in user experience.

All of our instructors are professionals who have been perfecting user experience for a number of years and throughout the day will share their approach and expertise.

Our User Experience course is available at our training centre in The Shard, London. We also offer private training courses tailored to your needs, which are ideal if you have a team who wants to improve their UX knowledge and skillset.

User ExperienceStandard1 day Classroom Course

This course will reveal the most effective ways to identify the needs and goals of your users and shows you how to implement techniques and approaches to better meet those needs.

We’ll take you through the key elements of UX from research and strategy to recommended tools that are used industry wide by our experts.
By the end of the day you’ll have a deeper understanding of the main principles behind successful UX; principles that you can put into practice straight away.

What will I learn?
Upon completion of the course you'll have gained the skills to:
  • How to identify the needs and goals of your users
  • The UX process, tools and deliverables
  • Usability testing and UX design theory
  • Best practice methods that will help embed the UX processes into your workflow, business or organisation
Why should I take this course?
This course is aimed at anyone, whether new to UX or looking to sharpen your skillset and learn about the latest UX disciplines.
You may be looking to improve how you work with your UX teams and external agencies or searching for best practice methods that will help embed the UX process into your workflow or organisation.
Course Overview
UX overview
  • UX research
  • UX strategy
  • UX/UI design
  • Content strategy
  • Information architecture
  • Visual design
  • Interaction design
  • Usability and accessibility
The UX process
  • Discover, define, design, develop, deliver
  • Waterfall vs agile vs lean
  • User needs vs business needs
User research methods
  • Quantitative vs qualitative
  • What to use and when
  • Discussion guides
  • How to analyse your findings to generate insights
Business research methods
  • Stakeholder interviews
  • Workshops and co-creation sessions
UX tools and deliverables
  • Expert reviews
  • Competitor benchmarking
  • Personas
  • Storyboards
  • Content audits
  • Journey maps
  • Sitemaps
  • Sketches
  • Wireframes
  • Prototypes
Usability testing
  • Lab, remote and guerrilla
  • Moderated and un-moderated
Design theory
  • Sketching
  • Design patterns
  • Designing for persuasion
  • Designing for accessibility
  • Designing for mobile
  • Articulating design decisions
Full Day£499 ex VAT
Upcoming CoursesView all
Wed | Dec 13 | 1 day
User Experience Standard
The Shard, London
£499 +VAT
Wed | Jan 10 | 1 day
User Experience Standard
The Shard, London
£499 +VAT
Wed | Feb 07 | 1 day
User Experience Standard
The Shard, London
£499 +VAT
Wed | Mar 07 | 1 day
User Experience Standard
The Shard, London
£499 +VAT
Our facilities


Our trainers are all seasoned experts that have extensive experience working in the industry. They will be happy to answer questions, on the day or post training as part of our ongoing support.


Jellyfish have first class training facilities. Our regular venues include our flagship training centre located at the Shard in London, and the Jellyfish agency offices in Brighton and Reigate.

Food & Drink

We pride ourselves on providing our attendees with high quality food and refreshments. Both are available throughout the day and we cater for any dietary requirements for you.

Tailored to You

Are you looking for a Private course?

See Private courses